AFTERCARE SERVICE

Our dedicated aftercare team is on hand to look after your products and provide any advice – for as long as they remain yours.

COMMITTED TO CUSTOMER CARE

We are committed to providing exceptional service, and that continues long after your new windows, doors, or living space has been fitted. Our team is on hand to give you any help and support.

If that’s the case, please get in touch.

Envisage Flush Windows - Monkey Tail Handle

CARE & CONSERVATION

Knowing how to clean for and care for your products is important.

To help, we’ve created a bespoke Care & Maintenance Guide that’s jam-packed with hints and tips on keeping everything looking and performing at their best for years to come. Check out our  Helpful Guides section for more.

Aftercare - Cleaning

CONDENSATION

Condensation appears when vapour in the air meets a cold surface. In our homes, this can be tiles, a mirror, or the glass panes of a window.

It’s a common misconception that condensation forming means that there is something wrong with the window. In reality, the opposite is the case. The condensation shows that the window is keeping the air from escaping.

For more information on condensation, please visit our Helpful Guides section.

Aftercare Condensation

FREQUENTLY ASKED QUESTIONS

Beginning your home improvement journey can be daunting. With new terminology and so much choice out there, it can be daunting – and not to mention alienating. To help, we’ve put together this FAQ section and answered some of your key questions.

FIND OUT MORE

Just a Call or Click Away

Should a lock become troublesome, or a door not operate as smoothly as it once did then our Aftercare department will be there to fix the issue. Just call us or send a request through for a service visit. It’s that simple.

Your details
Enquiry type
Content Block
  • This field is for validation purposes and should be left unchanged.

Want to speak with an Advisor? Give us a call on 0115 959 8000

Our friendly team will be pleased to help with any questions you may have.