Beginning your home improvement journey can be daunting. With new terminology and so much choice out there, it can be daunting – and not to mention alienating. To help, we’ve put together this FAQ section and answered some of your key questions.
Exploit Our Price Promise If You Find Similar Quality Home Improvements Elsewhere
The events of the past few months will have left many people struggling financially, but some will still be keen to buy new windows and doors, or an extension, in the not too distant future.
Because of their financial circumstances, the cost of these products will really matter to them even more than normal.
We can assure you that our entire product range is very competitively priced for the quality on offer and provides fantastic value for money, especially when you consider that we supply a 20 year guarantee. From replacement windows to anything your home needs will reach you with no compromise on quality. Our pricing structure is regularly assessed and we keep a close eye on the pricing structures of other companies to ensure our customers are getting a fair deal.
But we won’t claim to be the cheapest home improvement company that offers window repair in the area, as that’s not necessarily the case. However, for what our products cost, every penny you spend on them will be worth it.
There have been a few occasions where a customer has informed us that they have found similar quality products via another company in our service areas for less. In these instances, we have made them aware of our Price Promise* to try and capture their custom.
We don’t like to be beaten on price, so with our Price Promise we will refund the difference for any customer who finds the same quality product and service commitment for less, within our service area, within 7 days.
We just need the name of the competitor and details of the product, along with a copy of the original quotation, so that we can do a price check and determine if the service offering is the same as ours to be able to process a refund or beat the price.
Please alert us if Trent Valley Windows is ever priced out by a competitor, that’s why our Price Promise exists. Click here to find out more about it.
*Notification of lower prices must be received within 7 days of signing Trent Valley Windows contract. Claims must be received in writing and addressed to our Nottingham Showroom. Original copy of the competing offer and specification of the competing conservatory, orangery, window and door product must be enclosed with the claim. Only one claim per customer per order. Trent Valley Windows decision on whether a competitor’s product matches the features offered by us is final.