VACANCIES AT TRENT VALLEY

On the lookout for your next career move? Trent Valley have some exciting opportunities to join the teams in Chesterfield & Nottingham.

VIEW OUR CURRENT VACANCIES

With more than 25 years’ experience, Trent Valley has a long-standing reputation for excellence in Nottingham, Chesterfield & Derby. Here at Trent Valley, we’re committed to promising you a challenging and rewarding career with an excellent team and support network behind you to ensure you succeed. If you’re a passionate and determined individual who is looking for a new and exciting role, simply view our current vacancies and either contact our Head Office on 0115 959 8000 or use our online form below.

SALES DESIGN CONSULTANT

Trent Valley Windows are the leading installer of Orangeries, Conservatories, Garden Rooms, Glazed Extensions, Living Spaces and Windows and Doors throughout Nottingham. Due to our continued success, we are expanding our Sales Operation and are looking for Sales Design Consultants who can flourish within a unique direct sales environment. You will be working on a private appointment basis attending customers’ homes and utilising the latest online presentation tools.

Our first-class marketing strategy and exemplary reputation ensures our Sales Design Consultants benefit from a high volume of expertly qualified appointments.

As a Sales Design Consultant, you will be highly driven, determined to succeed, highly flexible and deliver true professionalism to the Customer, the Company, and the industry alike. You must have a proven track record of hitting or exceeding sales targets and be experienced, particularly in sales of home improvement products, but by far the most important qualifications are enthusiasm and determination to work hard.

It is vital you will mirror the courtesy, professionalism, and integrity that Trent Valley Windows show throughout the Customer Journey. You must be a motivated and passionate self-starter, an enterprising, creative thinker, with technical expertise and the ability to take ownership of designs from concept to creation.  Full training is provided.

In return, we offer an excellent OTE level as well as product, design and software training and a hands-on consultative sales culture. Successful applicants should be full driving licence holders and car owners.

This is a fast paced and evolving environment, so be prepared to adapt well to change.

Role Responsibilities

  • Responsible for meeting with homeowners, providing support and help to create the homeowner’s dream home, offering different suggestions and options to suit their needs.
  • You will build effective relationships with all stakeholders, ensure these contribute to the business success through the delivery of exceptional customer service.
  • You will be responsible for listening to the Customer, understanding their needs, be curious and question to gather the ideas needed to create the desired design.
  • You will be required to accurately measure for windows, doors, porches, and roofline products.
  • You will be pro-active and confident in offering different suggestions and options to suit the customer’s needs and aspirations.
  • You will be able to address sales goals and adjust to customers’ needs to close a sale.
  • You will demonstrate confidence to the customer, explaining the quality of the product and the benefits of industry leading products which provide a lifetime of comfort, security, and overall peace of mind.
  • You will display a genuine caring approach, which will support and help the customer to solve problems to fill the needs that their home currently lacks.
  • You will display excellent product knowledge, as well as an understanding of the wide range of features and benefits, being able to relay these to the customers.
  • To demonstrate sample products, explaining what we offer and how this offering will resolve the customers current problems and further achieve the longevity and quality that we guarantee.
  • To be able to comply with the legal requirements of the FCA when demonstrating the various finance options.

Person Attributes

  • You will be well presented and professional, respecting both the client and the company.
  • You will ensure excellent timekeeping and diary management.
  • Display a polite, courteous, and enthusiastic approach, with the ability to develop excellent customer relations, showing interest in the customer’s personal interests when finding out the needs of the homeowner.
  • Ensure the customer is always involved, display excellent listening skills, encouraging the customer to express their needs.
  • Excellent questioning skills with the ability to establish exactly what products we can offer.
  • Excellent communication skills with the ability to communicate ideas that inspire, inform, and captivate the Customer.
  • You must be friendly, determined, and able to demonstrate the value of our marketplace product to new customers.
  • You will be a versatile, dynamic, and determined individual with previous sales experience, highly goal orientated with demonstrable experience of hitting or exceeding sales targets.

Please apply with your CV and covering letter detailing your salary expectations and the added value you can bring to our business by completing the form below.

PROACTIVE MARKETERS

Unity Home Improvements Network is the managing group for West Yorkshire Windows, Orion Windows, and Trent Valley Windows. Each are industry leading installers of Orangeries, Conservatories, Garden Rooms, Glazed Extensions, Living Spaces and Windows and Doors throughout Yorkshire and the East Midlands.

At Unity Home Improvements, it’s important that we deliver exceptional service to our customers. To support our ongoing business growth, we are looking for enthusiastic and motivated individuals to join the team as Proactive Marketers.

As a Proactive Marketer, you will be highly driven, determined to succeed, flexible, and able to deliver exception customer service. Role responsibilities include:

• Conduct door-to-door canvassing in assigned neighbourhoods.
• Engage with homeowners about our products/services and answer any questions they may have.
• Collect contact information and other relevant data for our lead database.
• Distribute promotional materials and provide information on special offers or upcoming events.
• Arrange appointments for sales consultants following successful lead.
• Maintain accurate records of interactions and progress.
• Achieve daily, weekly, and monthly targets for lead generation.
• Participate in training sessions to stay updated on product knowledge and sales techniques.

In return we off a generous basic wage and great rates of pitch payments. No experience is required, full training will be provided.

Please send your CV and covering letter to Paul@Unityhinetwork.co.uk stating why you feel you are a suitable candidate.

SELF-EMPLOYED WINDOW & CONSERVATORY FITTERS

Trent Valley windows are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors throughout Nottingham. At Trent Valley, our focus is to deliver exceptional service to our customers. To support our ongoing business growth, we have several self-employed opportunities available for experienced Window & Conservatory fitters.

At Trent Valley it is important to us that we deliver exceptional service to our customers. To achieve this, it is vital that we have teams of Window fitters and Conservatory Fitters who are quality focused, experienced, and passionate about providing excellent customer service.

This is a great opportunity to work for a high profile, top-quality, forward-thinking business, offering regular work, on time payments and immediate starts.

We expect you to:

  • Have previous window or conservatory fitting experience.
  • Provide excellent quality window and conservatory fitting work.
  • Deliver an exceptional level of customer service.
  • Maintain and strengthen the Trent Valley Brand and reputation.
  • Display an outstanding work ethic.
  • Demonstrate extremely high standards of work.
  • Hold a full Driving licence.
  • Hold a relevant liability insurance.
  • Have strong knowledge and experience of site Health and Safety.

You will:

  • Display strong communication skills.
  • Build positive relationships with all key personnel.
  • Be highly driven.
  • Be self – motivated.
  • Be hardworking.
  • Be determined to succeed.
  • Be driven, passionate and show pride in your work.
  • Be a strong problem solver.
  • Have good planning skills.

If you have the drive to “Make it Happen” with a positive “can do” attitude and a focus on quality work this could be the opportunity for you. Please attach your CV using the form below or call Garry on 07966 552334.

CONSERVATORY, WINDOW AND DOOR SERVICE ENGINEER AND INSTALLER

Nottingham

Company Vehicle + Fuel Card + Tools + 20 days holiday + 8 Bank Holidays

Monday to Friday 40 Hours Per Week

Trent Valley Windows are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors throughout Nottingham. At Trent Valley Windows, our focus is to deliver an exceptional service to our customers.

We are excited to offer a great opportunity for a Service Engineer, to join as an ambassador for the business whilst providing excellent customer service, through resolving issues and completing service checks on our conservatory roofs, windows and doors.

Role Responsibilities

  • To be responsible for resolving manufacturing or fitting issues with our conservatory roofs, solid roofs, windows and doors;
  • To provide excellent customer service;
  • To install single doors and windows;
  • To provide written documentation of the outcome of the service call detailing if a further visit is required;
  • To be responsible for ensuring quality work is always carried out;
  • To support Customer Services to assist with resolving production issues as and when required.

Person Attributes

  • Relevant experience in servicing Ultraframe conservatory roofs, Guardian lightweight roofs or a similar product. Additional training will be provided.
  • Relevant experiencing in servicing UPVC windows and doors;
  • The ability to fit any miscellaneous hardware or fittings that may be required such as handles, hinges, glazing, letterboxes etc;
  • Excellent product knowledge with good problem-solving skills and the ability to identify cost efficient solutions;
  • Good customer service skills with the ability to apply a calm and polite approach when dealing with our customers;
  • A clean driving license;
  • Good communication skills with the ability to communicate both verbally and written;
  • A flexible and self-motivated individual who has a can-do approach to work with the ability to get the job done in the required timescales;
  • A willingness to undertake further training with the ability to implement learning into your daily work.

Please apply for the Conservatory, Window and Door Service Engineer and Installer role with your CV and covering letter, advising your salary expectations, using the form below.

SORRY NO CURRENT VACANCIES

Sorry we do not have any vacancies available.  However, you can still contact using the form below and when a vacancy becomes available we will get in touch to see if you are still interested in being part of the Trent Valley Team.

SORRY NO CURRENT VACANCIES

Sorry we do not have any vacancies available.  However, you can still contact using the form below and when a vacancy becomes available we will get in touch to see if you are still interested in being part of the Trent Valley Team.

OFFICE ADMINISTRATION ASSISTANT

Trent Valley Windows are looking to recruit a full time Office Administration Assistant, working from our Nottingham depot.

  • Full time position 9-5 Monday to Thursday and 9-5 Fridays.
  • General office duties, including taking calls from clients
  • Full training will be provided for the right candidate
  • £12.50 per hour starting rate, reviewed after 6 months

Please email CV to Jo@trentvalleywindows.co.uk or call 0115 959 8000.

SALES SUPPORT MANAGER

Trent Valley windows are a leading installer of conservatories, orangeries, double glazing windows, living spaces and doors throughout Nottingham. At Trent Valley, our focus is to deliver an exceptional service to our customers. To support our ongoing business growth, we have an opportunity for a Sales Support Manager to join our team.

Reporting to the Head of Sales you will support the sales team in providing seamless customer service, whilst staying updated with market competitors to ensure the highest standard of service is offered. You will be professional, courteous, friendly, and organised. You will be excellent at establishing and building a rapport with customers, identifying their needs, and assisting in any way required.

This is a great opportunity to work for a high profile, top-quality, forward-thinking business, offering regular work, on time payments and immediate starts.

We expect you to:

  • Provide comprehensive support to the sales team, including quotations, samples, and marketing aids.
  • Collaborate with our sales admin for optimum lead distribution.
  • Deliver daily reports on leads and sales.
  • Forge strong relationships with clients both before and after appointments.
  • Understand and cater to customer needs, driving sales.
  • Analyse sales metrics, targets, and KPIs monthly.
  • Ensure seamless communication with customer service department.
  • Stay updated on market competitors, both local and national.
  • Address post-sale queries and support the team with product training.
  • Contribute to weekly sales meetings.

You will have:

  • Have a professional demeanour and appearance.
  • Be a dynamic individual with passion for assisting customers.
  • Have solid sales experience and a track record of meeting or surpassing sales targets.
  • Be proficient IT skills – Word, Excel, Outlook.
  • Need stellar communication skills.
  • Be an analytical thinker with good commercial insight.
  • Have a proactive, results driven mindset.
  • Have a resilient and tenacious spirit.
  • Be committed to quality, professionalism, and ethics.

Please email CV to Jo@trentvalleywindows.co.uk or call 0115 959 8000.

INSTALLATION ADMINISTRATOR

Supporting the Installation Managers, your primary role will be a point of contact for customers throughout their Trent Valley Windows Journey. You will engage with customers either by telephone or electronically during the installation period and resolve issues they experience.

You will assist in organising the Fitters and tradesmen installation diaries, office administration, KPI reporting and any other duties that enhance the customer experience. Working with other departments, you will be expected to promote the delivery of a high-quality service to all customers.

This role is based out of the Head Office in Wakefield.

Main Duties:

Service Delivery

  • To be responsible for liaising with all relevant departments to resolve the customer queries, including liaising with external suppliers and internal departments to identify resolution of customer problems.
  • To deal with trade personnel, both employed trade and sub-contractor trade queries.
  • To develop and maintain excellent working relationships with internal and external stakeholders, including customers and suppliers.
  • To be responsible for the escalation of complex customer service/installation problems and complaints to the Installation Manager.
  • To support your team to assist with resolving customer issues as and when required.
  • To respond to email and telephone communication in a timely and efficient manner.
  • To ensure that your product knowledge is up to date, and you can offer customer advice to the resolution of their queries.
  • To work in accordance with the GGF guidelines when providing advice and support in relation to glass issues.
  • To obtain and evaluate all relevant information to handle product and service inquiries in accordance with the company guidelines.
  • To be responsible for communicating on a regular basis with customers to ensure they are happy with the service and are kept up to date with any on-going customer service problems.
  • To undertake general scanning and filing duties.

Planning

  • To update relevant departments of any delays to delivery dates.
  • To maintain and update any relevant spreadsheets of information.
  • To produce timely and accurate reports as requested.
  • Work with relevant managers to agree and maintain appropriate stock levels for parts.
  • To liaise effectively and proactively with other departments as necessary to plan and meet the supply of parts and resolve any issues raised.

Quality

  • To work with the Installation Manager and Head of Operations to collate data from both internal and external sources to provide evidence of quality issues and costs.
  • To maintain professional and technical knowledge by attending training opportunities.
  • To maintain quality services by establishing and enforcing organisational standards.
  • To respond and resolve customer issues in a timely and effective manner.
  • To work in accordance with health and safety regulations and ensuring the health and safety of all staff. Reporting near misses and RIDDOR.
  • Any other reasonable duty that may be assigned.
  • To comply with Trent Valley Windows Quality Policy and objectives in every aspect of own work.

Please email CV to Jo@trentvalleywindows.co.uk or call 0115 959 8000.

STORES MANAGER

Trent Valley Windows aims to be the most customer focused window and conservatory installation company in Nottinghamshire.

Your prime role will be to undertake the management of the stores, management of deliveries and dispatch and maintenance of the dispatch area.

You are to ensure the company’s Health and Safety policy and safe working practices are constantly and consistently observed in the warehouse and dispatch areas.

Full time or part time roll available – Part time from 27.5hrs per week to work around delivery schedules.

Both roles with a 7:30 am start

Main Duties:

Stores Management

  • To be responsible for the maintenance of the stores department, completing the required paperwork, ordering of stock and putting stock away in the right location bays;
  • To ensure that all stock items are issued in full and on time;
  • To assist Installation Managers and administrators with resolving stock issues as and when required;
  • To develop and maintain excellent working relationships with internal and external stakeholders, including staff, customers, suppliers and dealers;
  • To work with other employees to support the resolving of any issues and suggest improvements to the processes in stores or in other areas of the business as required;

Receipt and Dispatch of Products

  • To ensure the receipt of all goods are correctly recorded and counted, and inform the accounts and installations department of any shortfalls.
  • To ensure product arrives on time, in good condition and is fit for dispatch.
  • To liaise with the Installation Managers to ensure all product has arrived in a timely manner and is ready for dispatch. Any shortfalls in products, should be reported immediately to the Installations Manager, so it can be replaced as soon as possible.
  • To report any non-conformances and damages to the Installations Manager;
  • To ensure the stores department is clean and tidy and products are clearly marked and stored in the right location.
  • To ensure products are handled carefully and correctly by fitting teams with the utmost of care to prevent damages.
  • To ensure all products are signed for by fitting teams to ensure full accountability of products.
  • Support the Customer Service Team in ordering, receipt and dispatch of products.

Maintenance of the Dispatch Area

  • To maintain a clean and tidy dispatch area and ensure it is well organised at all times.
  • To undertake the daily machine checks on the chop saw and table saw. All paperwork should be completed correctly and accurately for HSE and audit purposes.
  • To ensure you comply with all safety procedures and maintain a safe operating environment and recommend to the Head of Operations any safety concerns;
  • To ensure that all safety procedures are complied with and adhere to the standard operating procedures for the stores, working with your Line Manager to develop and implement SOP and Risk Assessments;
  • To be responsible for keeping your work area clean, tidy and free from all slip and trip hazards;

Quality

  • To maintain professional and technical knowledge by attending training opportunities;
  • To maintain a safe and clean work environment ensuring you fully adhere to the use of all control points, equipment and resources, maintaining compliance with established policies and procedures;
  • To respond to and resolve product issues in a timely and effective manner;
  • To work in accordance with health and safety regulations, and ensure the health and safety of all staff. Reporting near misses and RIDDOR;
  • To ensure you wear the allocated and appropriate PPE;
  • To comply with Trent Valley Windows Quality Policy and objectives in every aspect of own work;
  • To comply with Trent Valley Windows policies and procedures;
  • To undertake any other reasonable duty as may be required.

Please email CV to Jo@trentvalleywindows.co.uk or call 0115 959 8000.

Why work for Trent Valley?

Team Spirit

Working for Trent Valley, you’ll have a fantastic team of people behind you who are all driven, dedicated and experts in their field.

Great Benefits

We’re proud to offer excellent salary and benefits packages for the right candidates who really live and breathe our Trent Valley values.

Top Training

At Trent Valley, we invest in regular training and upskilling our workforce to ensure the very best service and quality standards throughout every stage of the process.

Job Satisfaction

We all love the thrill of improving the comfort and security of our customer’s homes, and their grateful feedback after a job well done.

APPLY FOR A VACANCY ONLINE

Seen a vacancy that suits your skill set and experience?  We’d love to hear from you.  Please complete your details below and attach your current CV with a brief introduction about yourself and we’ll be in touch with next steps.  Best of luck!

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